Step 1: Access Auto-Reply Feature

• Click the tools icon in the upper right corner.
• Navigate to the Auto-Reply tab to view all created auto-reply messages.

Step 2: Matching Keywords Sub Tab

• Within the Auto-Reply tab, access the Matching Keywords sub tab.
• Click the "Create Reply" button in the upper right corner to open the creation page.
• Edit template name, keywords, reply content, attachments, and configure template settings.
• When a contact's message matches the template's keywords, an automatic reply will be triggered.

Step 3: Reply All Sub Tab

• In the Auto-Reply tab, go to the Reply All sub tab.
• Click "Create Reply" to open the creation page.
• Edit template name and reply content.
• When a contact's message doesn't match any keyword templates, this type of template will be triggered.
• Each contact will receive this reply only once every 24 hours, and you can create only one Reply All template.

Step 4: Activate Auto-Reply

• After creating auto-reply templates, manually enable the auto-reply toggle.
• You can now use the auto-reply feature to assist with your work.