Combine WhatsApp with AI Chatbot, train your AI Chatbot to boost your messages manage efficiency. It can be more powerful than quick reply.
Note: AI Chatbot can be used unlimitedly in the Pro, Growth Version.
Step 1: Click on AI Chatbot to start setting
Step 2: Upload Learning Materials
We offer three methods to share knowledge with your chatbot.
Upload Website URL
Enter the webpage URL containing your knowledge base, click scan to start training. Choose page with clear, informative content, and you need to rescan the URL if the content updates.
Import File
Click to upload or drag and drop PDF file with maximum size of 10M.
Notes: Only text content will be processed. Images and graphs will be ignored.
Manual Entry
Best for adding specific Q&As or content is not available in files/URLs.
For example:
Q: Do you offer customized service?
A: Yes, please fill in the form and our agent will contact you soon.
Step 3: Settings
After training, now we need to finish the settings.
Language
Select your bot's primary language. The bot will automatically detect user's language and respond in the user's language.
Role Selection
You can select from preset roles or name your bot with your brand name.
Default Reply
Enter a response for when the bot cannot find relevant information in learning materials.
Remember to click save to store your configuration. All configuration can be modified if needed.
Step 4: Preview & Test
Before activate your chatbot, use the preview chat window to test with real examples.
We provide some commonly used questions, and you can test it with more inquiries.
Step 5: Activation
Click Activate to enable your chatbot.
Note: Only one trigger can be active at a time. Activating AI Chatbot will automatically disable Auto-Reply feature.