Reliable Tool for Solving CRM Problem in SaaS

WAPlus provides solutions to CRM challenges for SaaS SME.
WAPlus - Solutions to SaaS SMEs
WAPlus - Solutions to SaaS SMEs
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WAPlus - Solutions to SaaS SMEs
Secure
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WAPlus - Solutions to SaaS SMEs
All-in-one
Build and manage everything with WAPlus, with CRM integration available.
WAPlus - Solutions to SaaS SMEs
Fully customizable
Customize WAPlus to meet the needs of your business and clients.
WAPlus - Solutions to SaaS SMEs
How WAPlus Helps LinkedRadar Optimize Customer Communications

LinkedRadar is a startup based in Singapore that focuses on providing one-stop LinkedIn marketing solutions. The team is made up of a group of experts dedicated to developing innovative and user-friendly tools for marketing professionals, entrepreneurs, sales teams, and other professionals who want to succeed on LinkedIn. The team's mission is to help professionals in various industries achieve excellence by providing LinkedIn automation tools and related knowledge. We are committed to providing the best user experience and continuously improving our products and services to meet the changing needs of our customers.

Challenges

As the company's customer base expanded, LinkedRadar faced the challenge of managing a large number of customer inquiries and communications. The company mainly communicated with customers through WhatsApp, but the traditional WhatsApp interface and functions limited their efficiency. They could not easily categorize and manage customer messages, resulting in information confusion and failure to meet customer needs in a timely manner, which was the most important part of the company.

Solutions

The company decides to use WAPlus Google extension to solve these problems. Team members set up automatic replies to common questions to reduce the workload of team members; add tabs to different types of customer messages for easy classification and subsequent processing; uses broadcast to regularly push product updates and promotions to customers; by WhatsApp integration to integrate with the Hubspot platform to facilitate the synchronization of customer information on the two platforms.

Results

After using the WAPlus plug-in, the team can easily track and handle different types of customer inquiries, improve the efficiency and management level of customer communication, and achieve higher customer satisfaction and experience than other competitors in the same period. Currently, the company's product downloads in the first quarter increased by 24% year-on-year, and revenue increased by 36%.

WAPlus has completely changed the way we communicate with our customers. Now, our team can improve our products and provide more personalized services based on customer needs more quickly and clearly.

Elizabeth Hernandez Handyman of the Web

Why businesses love WAPlus?

An Overall Excellent Product
WAPlus is one of those products that delights with every click on a new feature. I generally don't trust apps that try to be all things, but WAPlus is well designed with business needs and the end user in mind. I can honestly say I read every comparison I could find because making a change is a very big deal. The race wa...
WAPlus - Solutions to SaaS SMEs
WAPlus - Solutions to SaaS SMEs
Dr. Virginia R.
Founder/CEO
Comprehensive solution for project management and CRM
WAPlus is a comprehensive solution for project management and CRM software. Especially when you don’t want to have a dozen separate systems and drown in integration efforts. The interface is easy to use, and there are some amazing features, such as fully automated task flow inside the system itself. It also has enough customi...
WAPlus - Solutions to SaaS SMEs
WAPlus - Solutions to SaaS SMEs
Tomas V.
CEO
WAPlus allows businesses to manage projects from anywhere.
This software is great!! So easy to enter information and schedules. This solution keeps me very productive! I have a tendency to try to tackle too much at once and end up with an overwhelming number of unfinished tasks. I like the fact that I can share the tasks and lists with anyone just by using their email addresses.
WAPlus - Solutions to SaaS SMEs
WAPlus - Solutions to SaaS SMEs
Alvin Buckley
Events Services
Top notch
WAPlus is easy to grasp out of the gate. The UI/UX is way better than anything else I've tried. What I like most is everything! WAPlus has really thought things through and is looking even brighter for the future! Just take a look at their roadmap and you'll be nothing but impressed. They have a free trial period. I...
WAPlus - Solutions to SaaS SMEs
WAPlus - Solutions to SaaS SMEs
Marcos R.
Chief Problem Solver
I just love it!
My company was looking for a CRM/Project Management/Client Portal and I immediately recommended WAPlus (I discovered it in my previous job and was seriously impressed). They were quick to implement once they saw what it could do, and they looked at lots of other software. It really does everything very, very well. They'r...
WAPlus - Solutions to SaaS SMEs
WAPlus - Solutions to SaaS SMEs
Shimi M.
Support Specialist
Pumped about WAPlus
I was looking for a viable platform that would make my business more profitable and easier to run and manage to meet my requirements for a very long time. Some platforms offer similar functions to WAPlus but WAPlus offers speed, performance and overall product quality. I am implementing and testing the platform now in several...
WAPlus - Solutions to SaaS SMEs
WAPlus - Solutions to SaaS SMEs
Martin G.
Director
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