WhatsApp Auto Reply: Ready to Simplify Your Business Communication

Drowning in WhatsApp messages? WAPlus helps you take control of your messaging strategy with Auto-Reply, customize responses based on specific triggers, and delivering consistent and timely communication.

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WAPlus - Send automated WhatsApp messages

Benefits of Setting Auto Reply on WhatsApp

Reduced Workload: Auto Reply lightens the workload by handling routine inquiries and messages.
24/7 Availability: Auto Reply enables round-the-clock support to your customers, ensuring that all concerns are addressed promptly, regardless of the time of day.

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WAPlus Makes Everything for Convenient Work

WhatsApp currently lacks a built-in auto-reply feature, while WAPlus has made everything possible. By automating responses to common queries or messages, Auto-Reply streamlines your communication process, reducing the need for manual intervention.

How to Set WhatsApp Auto Reply Message with WAPlus

Step 1: Click the [Auto Reply] button.
Step 2: Create [New Reply] template.
● Matching Keywords: Automatically respond when received messages contain the keywords you set.
● Reply All: Respond no matter what your contacts send.
Step 3: Activate Auto-Reply
After creating auto-reply templates, remember to manually switch on the auto-reply icon.

How it works

Sync WhatsApp to your CRM

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The auto-reply feature is exclusive to WhatsApp Business. To experience auto-reply on WhatsApp, Android users can effortlessly do so by downloading the WAPlus extension on the web, logging into their WhatsApp account.

WhatsApp auto-reply messages can vary based on the context and purpose. Here are some sample auto-reply messages for different situations:

· General Auto Reply:

'Thank you for your message! I'm currently away from my phone but will get back to you as soon as possible.'

· Business Hours Response:

'Hello! Thanks for reaching out. Our business hours are [mention your hours]. We'll respond promptly during these times.'

· Vacation Auto Reply:

'Greetings! I'm currently on vacation and might not be checking messages regularly. I'll respond to your message when I return on [date]. Thank you for your understanding!'

· Meeting or Busy Response:

'Hi! I'm currently in a meeting and may not be able to respond right away. I'll get back to you as soon as I can. Thank you for your patience.'

· Customized Promotional Message:

'Thanks for your message! Did you know we're running a special promotion this month? Check out our website [insert link] for more details!'

· Event Reminder Auto Reply:

'Hello! Thanks for reaching out. Just a quick note that our event is coming up on [date]. We look forward to seeing you there!'

1. Activate Away Messages In WhatsApp Business, tap three dots, go to Settings -> Business Settings -> Away message, and toggle 'Send away message.'

2. Personalize Message Input a customized away message or choose from provided examples.

3. Set Timing Choose:

· Always send: For extended unavailability.

· Custom schedule: Auto replies at specific times.

· Outside business hours: Set in your WhatsApp Business profile.

4. Select Recipients Choose:

· Everyone: Auto replies after working hours.

· Not in the address book: Auto replies to new contacts.

· Except: Avoid auto-replies for specific contacts.

· Only send to: Auto messages to selected recipients.

1.Avoid Generic Messages: Customize your WAPlus business auto-replies to reflect your brand's voice and address common queries specifically. Also, ensure to update these messages regularly to keep them relevant.

2.Monitor Customer Feedback: Regularly update your auto-replies based on customer responses and engagement levels to ensure effectiveness.

Yes, there are free WhatsApp APIs available, such as the one offered by Growby. It allows businesses to send real-time messages without setup or API charges. However, message costs may apply based on the recipient's country and message type.

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WhatsApp Auto Reply: Ready to Simplify Your Business Communication

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