WhatsApp Auto Reply: Ready to Simplify Your Business Communication
Reduced Workload: Auto Reply lightens the workload by handling
routine inquiries and messages.
24/7 Availability:
Auto Reply enables round-the-clock support to your customers, ensuring that
all concerns are addressed promptly, regardless of the time of day.
WhatsApp currently lacks a built-in auto-reply feature, while WAPlus has made everything possible. By automating responses to common queries or messages, Auto-Reply streamlines your communication process, reducing the need for manual intervention.
Step 1: Click the [Auto Reply] button.
Step 2: Create [New Reply] template.
● Matching Keywords: Automatically respond when received messages contain
the keywords you set.
● Reply All: Respond no matter what your contacts send.
Step 3: Activate Auto-Reply
After creating auto-reply templates, remember to manually switch on the
auto-reply icon.
Multiply your reach
All with an organized WhatsApp inbox
The auto-reply feature is exclusive to WhatsApp Business. To experience auto-reply on WhatsApp, Android users can effortlessly do so by downloading the WAPlus extension on the web, logging into their WhatsApp account.
WhatsApp auto-reply messages can vary based on the context and purpose.
Here are some sample auto-reply messages for different situations:
· General Auto Reply:
"Thank you for your message! I'm currently away from my phone but will
get back to you as soon as possible."
· Business Hours Response:
"Hello! Thanks for reaching out. Our business hours are [mention your
hours]. We'll respond promptly during these times."
· Vacation Auto Reply:
"Greetings! I'm currently on vacation and might not be checking messages
regularly. I'll respond to your message when I return on [date]. Thank
you for your understanding!"
· Meeting or Busy Response:
"Hi! I'm currently in a meeting and may not be able to respond right
away. I'll get back to you as soon as I can. Thank you for your
patience."
· Customized Promotional Message:
"Thanks for your message! Did you know we're running a special promotion
this month? Check out our website [insert link] for more details!"
·Event Reminder Auto Reply:
"Hello! Thanks for reaching out. Just a quick note that our event is
coming up on [date]. We look forward to seeing you there!"
1. Activate Away Messages In WhatsApp Business, tap three dots, go to
Settings -> Business Settings -> Away message, and toggle "Send away
message."
2. Personalize Message Input a customized away message or choose from
provided examples.
3. Set Timing Choose:
· Always send: For extended unavailability.
· Custom schedule: Auto replies at specific times.
· Outside business hours: Set in your WhatsApp Business profile.
4. Select Recipients Choose:
· Everyone: Auto replies after working hours.
· Not in the address book: Auto replies to new contacts.
· Except: Avoid auto-replies for specific contacts.
· Only send to: Auto messages to selected recipients.
1.Avoid Generic Messages: Customize your WAPlus business auto-replies to
reflect your brand's voice and address common queries specifically.
Also, ensure to update these messages regularly to keep them
relevant.
2.Monitor Customer Feedback: Regularly update your auto-replies based on
customer responses and engagement levels to ensure effectiveness.
Yes, there are free WhatsApp APIs available, such as the one offered by Growby. It allows businesses to send real-time messages without setup or API charges. However, message costs may apply based on the recipient's country and message type.
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