Essential CRM Guide: How to Make a WhatsApp Poll in Minutes
Now I have to temporarily organize a dinner for my clients. I've already thought of several plans, so how can I let my clients quickly choose their favorite? At this moment, it is about the topic discussed in this blog: how to make a WhatsApp poll in minutes?
In fact, this reflects your ability to quickly interact with customers. And WhatsApp surveys are a powerful tool to improve your CRM. Here we will explain how to take a survey on WhatsApp in just a few minutes. Get ready for any WhatsApp-enabled device and use our essential tips to take your CRM to the next level.
Benefits of How to Take a WhatsApp Poll
Get Immediate and Effective Interactions
WhatsApp is the instant messaging tool that your clients use every day, so you can get quick, direct responses without long waits. Response rates on WhatsApp as a daily platform are much higher compared to email or web surveys.
Easy to use
How to take a WhatsApp poll is as easy as sending a message. No technical knowledge or complex tools required. It's done with just a few clicks!
Improve Customer Experience
How to make a WhatsApp poll can be used for multiple purposes. Paying attention to customer reviews can strengthen relationships and increase loyalty.
High Cost Performance
How to take a WhatsApp poll without extra charges. It is an affordable and easy-to-use solution for businesses of any size.
How to Take a WhatsApp Poll: Preparation
How to conduct a WhatsApp poll does not start with just a topic, you have to consider configuring various options, customer groups, etc. Use the following tips to discover how to take a WhatsApp poll in just a few minutes.
Update and Review WhatsApp
Update your WhatsApp version to the latest version. Check if the survey option is enabled in your region. If it is not available yet, you can use a third-party tool of WhatsApp .
Prepare Questions
Poll questions should be as concise and clear as possible. Don't overwhelm your clients with too many questions; less is more! The same goes for options: don't discourage customers from taking a survey because they have to read a lot of text.
Notify your Participants
It's a good idea to let your team or clients know in advance that you'll be sending out a poll. A simple scheduled message helps increase response rates: "Hello everyone! A message will be sent short survey in two hours and we hope you participate. Thank you in advance!"
Set up your Group
If the survey is for specific customers, make sure those customers are in the group. If you want to send WhatsApp poll to multiple contacts without forming a group, use WA Bulk Sender .
How to Make a WhatsApp Poll: Latest Guide
Here's how to take a WhatsApp poll on three different devices.
How to Make a WhatsApp Poll on the Web
1.Open the mobile version of WhatsApp
2.Click Linked Service in the upper right corner
3.Scan the QR code to log in to WhatsApp Web
4.Enable group or individual chat for the poll
5.Click "+" on the left side of the input box
6.Select "poll"
7.Enter survey topic and options
8.Check if you want to make a multiple selection
9.Click to send
Note: You can add up to 12 options.
Additionally, conducting WhatsApp Poll on WhatsApp web pages can be used with the free tool WAPlus-WhatsApp CRM to improve work efficiency.
How to Make a WhatsApp Poll on Android
1.Open WhatsApp on your Android phone
2.Enter a chat room or group
3.Click " 📎 " on the right side of the input box
4.Select "poll"
5.Enter the quiz questions and options and check if you want to make a multiple selection.
6.Click to send
How to Make a WhatsApp Poll on iPhone
The method for taking a WhatsApp poll on the iPhone is very similar to the web version. You can check the web version method.
How to Make a WhatsApp Poll: CRM Examples
Fashion stores improve customer loyalty
Fashion stores looking to launch new seasonal collections need to know which styles and colors are most popular with customers. They then sent a WhatsApp poll to 50 regular customers via WhatsApp. The content asks customers to choose their favorite product. The store received a large number of responses in a short period of time. They then adjusted their inventory and marketing strategies. The collection quickly sold out upon launch.
Customers reported that they felt their needs were taken seriously because of WhatsApp Poll and that they would continue to choose this store to shop at.
Technical services improve customer experience
A technology services company sent a survey on product features to 30 annual paid users on WhatsApp. The content includes ratings for each product feature. If a customer scores low on a certain aspect, customer service will follow up with the customer further to find specific issues and ways to improve.
Companies use WhatsApp polls to gain detailed information about customer experiences to further develop product optimization plans. The improved product received significantly less customer feedback and more positive reviews.
Conclusion
Through the previous example we see the power of how to do a WhatsApp poll. Whether you want to better understand your customers, perfect your services, or simply make them feel more valued, this tool is a great ally.
Then try it now! Start with a daily chat, a small dinner WhatsApp poll, dress selection and feel your convenience!
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